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We comply fully with all of Singapore’s Ministry of Manpower (MOM) rules and regulations. We believe in full transparency.
We protect the interest of both employers and FDWs. Where rules and contracts are unclear or ambiguous, we choose to interpret them in favour of employers and FDWs.
We treat FDWs firmly yet with respect. We make every effort to ensure that they receive fair treatment from their employers and enjoy a safe working environment.
MyHelper has been a great help and has truly affirmed their Core values of Integrity, Fairness and Compassion. Having on their own accord organised outings, counseling and listening ear for their FDWs. Truly an agency with a mission.
But we know our Indonesian and Filipina girls equally well.
Including mental preparation for working in fast-paced Singapore. Learn more.
6-month mentoring by our counsellor to ensure FDWs are well adjusted in your home.
Full documentation in compliance with MOM rules and regulations. Full disclosure of work history.
No nasty surprises.
No falsification of age and education.
Detailed interviews with employers and FDWs for best possible match.
There are good employers and there are bad FDWs. We stand with you.
We do not tolerate FDWs with attitude problems. They will be sent home. We do not recycle them.
We will be there when you need us most.
Hi. My name is James Quek, the founder of MyHelper. I understand that employers have concerns when hiring an FDW, such as what if the FDW doesn't work out for me? What if the FDW quits on me through no fault of mine? Is it really all a matter of luck? Yes, it is risky getting an FDW. But the risk is on us.
If your new FDW refuses to work, is unable to work due to a pre-existing medical condition or runs away within the first 14 days after deployment, we will give you a 100% FULL REFUND OF ALL FEES PAID BY YOU. Let's call this our premium service for employers' peace of mind.
If your new FDW refuses to work, is unable to work due to a pre-existing medical condition or runs away within the first 12 months after deployment, we will give you a FREE REPLACEMENT (no agency fee but third party costs apply). Let's call this our extended warranty for employers' peace of mind.
If you allow your FDW to go home on *compassionate grounds within the first 12 months after deployment, we will give you a FREE REPLACEMENT (no agency fee but third party costs apply). This goes beyond our contractual obligation because you have been kind to our girls. This is our way of saying "Thank you."
MyHelper has been way above the mark of professionalism. I had the privilege of Mr James attending to my case. When I shared with him about the special medical condition of my daughter, he followed through and ensured that the helper was briefed about it. We were able to settle down quickly with the helper with minimal glitches. It’s been 9 months and my daughter loves the helper and they have acknowledged themselves as Best Friends Forever.
I came to MyHelper in need of a domestic help urgently. They gave me several options and advice to best handle my situation. I am impressed by their professionalism in dealing with my requirements. The desired helper came in time to ease my situation.
As first time employers, we were initially apprehensive about hiring an FDW to help us look after our son. However, we are thankful that MyHelper’s staff have been with us each and every step of the way, even going beyond what is expected of an agent.
We were looking for a helper to look after our elderly mom. MyHelper understood our needs and provided us a list of matching helpers whom we can select from. The paperwork was a fast and no frill process & most importantly no ‘hidden cost’. MyHelper’s service didn’t end there. Whenever, there are any queries, Mr James will provide us the solution promptly. So far Kyu has been with us for more than 6 months and we are happy with her service. MyHelper – strongly recommended if you need a helper.
We needed a maid urgently to look after my aged mother. Thanks to MyHelper, the hiring process was a breeze. As a first-time employer, the agency also assisted in providing all the useful information. Naw Dorathy has worked for us for two years and we have just renewed her contract. She is very much considered as part of the family.
We appreciate that MyHelper seeks to create a community where our helper can feel appreciated and cared for from the moment she arrived in Singapore.
We are deeply grateful that MyHelper organised English courses for our domestic helper. The follow-up calls also helped her to understand that she is cared for and not left alone to cope with the stress of settling in. The outings to various places of interest help immensely to meet the social needs and thus promoting wellness. Thank you MyHelper!
Call. Search. Request.
It takes only 15 minutes for us to find out your requirements and make relevant recommendations to you. Search our gallery or tell us your requirements. Our friendly staff will send you suitable profiles to consider. We know our girls well.